• Qualified emergency planning & business continuity experts
  • Several years of both local authority and NHS experience
  • Expertise in the health and social care service areas across the UK
Testimonials

Our clients

Health Organisations:

  • Health Protection Agency – West Midlands East
  • Heart of Birmingham Teaching PCT
  • Herefordshire PCT
  • NHS Birmingham East and North PCT
  • NHS Coventry
  • NHS Dudley
  • NHS North Staffordshire
  • NHS South Birmingham
  • NHS Walsall
  • NHS Warwickshire
  • NHS Worcestershire
  • Sandwell PCT
  • Solihull Care Trust
  • South Staffordshire PCT
  • NHS Stoke on Trent
  • Telford & Wrekin PCT
  • Wolverhampton City PCT

Local Authorities:

  • Birmingham City Council – Adults Social Services
  • Coventry City Council – Adults Social Services
  • Dudley Metropolitan Borough Council – Adults Social Services
  • Herefordshire County Council – Adults Social Services
  • Sandwell Metropolitan Borough Council – Adults Social Services
  • Shropshire County Council – Adults Social Services
  • Solihull Metropolitan Borough Council – Adults Social Services
  • Staffordshire County Council – Adults Social Services
  • Stoke City Council – Adults Social Services
  • Telford & Wrekin – Adults Social Services
  • Walsall Metropolitan Borough Council – Adults Social Services
  • Warwickshire County Council – Adults Social Services
  • Wolverhampton City Council – Adults Social Services
  • Worcestershire County Council – Adults Social Services

Residential Care Homes:

  • Aldergrove Manor – Southern Cross Healthcare
  • Bentley Court – Priory Group
  • Hernes Nest Nursing Home
  • Domiciliary Care Agencies:
  • Care Companions Ltd
  • Stourport Nursing and Home Care Ltd

What Our Clients Say:

“BounceBack Solutions extensive experience in health and social care settings in relation to the application of Business Continuity, Resilience and Emergency Planning have proved invaluable in the work they have undertaken for the Forum.

BounceBack Solutions has provided a competent and reliable service throughout with an in depth analysis of our requirements at the outset to establish a full understanding of the desired outcomes.

Every project has been completed and delivered on time and within the prescribed budgets”.

R W BAYLISS, Chair, West Midlands Social Services Pandemic Influenza Flu Forum – Regional Subgroup of the Association of Directors of Adults Social Services (ADASS)

“BounceBack Solutions entered our Primary Care Trust to develop our Business Continuity Plans for our commissioning services. They made a positive impression across the Trust, delivering an excellent level of service to all those they worked with.

BounceBack Solutions worked with a host of the PCT departments successfully delivering a comprehensive suite of user-friendly templates which were tailored to the needs of our organisation which is now equipped with a Business Continuity Plan.

More importantly, the work undertaken by BounceBack Solutions has enabled the Trust to develop its Policy for Business Continuity and begin transforming its culture to one seeking more proactive solutions to the threats of the 21st Century”.

Emergency Planning & Business Continuity Officer
NHS Dudley

“BounceBack Solutions were really brilliant at helping us understand and achieve what was required in terms of sound Business Continuity Management. They were able to fully understand the nature of our business and were able to develop user friendly and practical plans.

I, along with our clients, their families, staff and commissioning bodies are now confident that we can effectively manage events that could potentially disrupt our services”. 

Debbie Rowley
Manager - Bentley Court Care Home
The Priory Group

“BounceBack Solutions’ knowledge in the field of emergency and business continuity planning is impressive. This draws upon numerous years of experience gained from working with local authorities and health organisations - a rare mix. I hope our paths cross again in the future”. 

Mo Phillips
Adults and Communities Directorate
Birmingham City Council

“BounceBack Solutions turned the Community Risk Register into something practical for local staff.  Professional, practical and honest, they delivered exactly what they said they would.  Just what we needed”.

Dawn Roberts
Head of Business & Emergency Planning
NHS Birmingham East and North